Designing and Explaining a Model of Organizational Silence Based on Employee Personality (Case Study: Bandar Abbas Municipality)
Keywords:
Organizational silence, employee personality, Bandar Abbas MunicipalityAbstract
The objective of the present study is to design and explain a model of organizational silence based on employee personality. In this research, using an exploratory design, a suitable model was developed and derived. The grounded theory method was employed to construct the model through open, axial, and selective coding. For this purpose, raw data were collected through in-depth interviews with 20 experts (including university professors, organizational consultants, and researchers specializing in human resource management), and analyzed accordingly. The results indicate that the final model consists of six stages, 18 main categories, and 58 subcategories. The causal conditions include managerial, individual, and organizational factors. The contextual condition is motivational factors. The intervening conditions encompass social, cultural, and environmental factors, as well as demographic differences. The core category is the employees’ reluctance to express opinions and concerns. The strategies involve management and leadership, organizational identity and culture, processes and structure, commitment and justice, communication, and rewards and motivation. The outcomes include organizational, individual, and group-level consequences. Based on these factors, the proposed model was presented.
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