Predicting Organizational Social Capital Based on Professional Ethics and Communication Skills

Abstract

This study aimed to examine the role of professional ethics and communication skills in predicting organizational social capital. This research employed a descriptive-correlational design. The statistical population included employees from selected organizations, and a sample of 365 participants was selected using the Morgan and Krejcie table through a simple random sampling method. Data were collected using standardized questionnaires on organizational social capital, professional ethics, and communication skills. Pearson correlation was used to examine relationships between variables, and linear regression was applied to determine the impact of independent variables on the dependent variable using SPSS version 27. Results indicated a significant positive relationship between professional ethics and organizational social capital (r = 0.52, p < 0.001). Additionally, communication skills were positively correlated with organizational social capital (r = 0.47, p < 0.001). Regression analysis revealed that professional ethics (β = 0.38, p < 0.001) and communication skills (β = 0.34, p < 0.001) significantly predicted organizational social capital. The regression model explained 42% of the variance in organizational social capital (R² = 0.42). Findings suggest that professional ethics and communication skills are key factors in enhancing organizational social capital. Organizations can improve interpersonal interactions and increase social capital by strengthening ethical principles and improving employees’ communication skills.