Hierarchical Structuring of the Social Responsibility Model with an Islamic–Iranian Approach in the Southern Oil-Rich Regions

Abstract

The purpose of this study was to hierarchically structure the social responsibility model with an Islamic–Iranian approach in the National Iranian South Oil Company. From the perspective of purpose, this research was applied in nature, and methodologically it was descriptive–analytical with an interpretive structural equations approach. The statistical population included all employees in the oil-rich regions (managers, experts, and customers of the National Iranian South Oil Company), from which 40 individuals were randomly selected as the sample. The data collection instruments consisted of a validation questionnaire based on the final model using a Likert scale, and semi-structured interviews for qualitative assessment of the model’s validity. Moreover, the Interpretive Structural Modeling (ISM) method was applied to analyze the data and determine the prioritization of components. The required data were collected through Delphi questionnaires and interpretive–structural analysis and were processed using SPSS and MICMAC software. The findings revealed that social responsibility is structured into six hierarchical levels: the first level (individual social responsibility – developmental social responsibility – ethical social responsibility); the second level (economic responsibility – organizational social responsibility – stakeholder social responsibility); the third level (civil social responsibility); the fourth level (environmental social responsibility); the fifth level (governance-related social responsibility – accountability social responsibility – customer-oriented social responsibility – development-oriented social responsibility – intra-organizational social responsibility); and the sixth level (faith-based social responsibility – Islamic-oriented social responsibility – Islamic requirements in social responsibility).