Identifying the Components and Dimensions of Electronic Content in Skill Training Courses for Middle Managers at the Public Management Training Center
Keywords:
Electronic content, skill courses, managers, public administration training centerAbstract
This study aimed to identify the components and dimensions of electronic content in skill-based training courses for middle managers at the Public Management Training Center. The research employed a qualitative methodology using thematic analysis. The statistical population included scientific literature and academic/organizational experts, from which 19 participants were selected through purposive sampling. Data were collected via semi-structured interviews and analyzed using MAXQDA software through open, axial, and selective coding. Validity, reliability, transferability, and confirmability criteria were applied to ensure research trustworthiness. Thematic analysis revealed 12 organizing themes grouped under three overarching dimensions: (1) purpose of content (e.g., needs assessment, audience definition, feasibility); (2) content design (conceptual, procedural, and functional content); and (3) content support (interactive platform, user engagement, and evaluation mechanisms). The extracted codes were structured in a thematic network, emphasizing the necessity for need-based, learner-centered, and technology-enhanced content. The results highlighted that effective electronic content design for managerial skill development requires clear objectives, alignment with managerial needs, application of IT tools, and continuous support and assessment. Incorporating interactive, multimedia, and practical elements can enhance managerial satisfaction, learning outcomes, and training effectiveness within the public management education system.
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