Designing an Effective Administrative Health Model and Evaluating Its Impact on Organizational Commitment: A Case Study of the National Iranian Petroleum Products Distribution Company
Keywords:
Administrative Health, Organizational Commitment, National Iranian Oil Products Distribution CompanyAbstract
The purpose of this study was to design an effective administrative health model and evaluate its dependency on organizational commitment in the National Iranian Petroleum Products Distribution Company. This mixed-method research combined qualitative and quantitative phases. In the qualitative phase, a meta-synthesis approach was used to identify key components of administrative health and organizational commitment, followed by the Delphi technique to assess theoretical adequacy. In the quantitative phase, a questionnaire based on qualitative findings was distributed among 262 employees, managers, and assistants selected via stratified random sampling. Data analysis included exploratory and confirmatory factor analyses and structural equation modeling to assess model validity and relationships among variables. The results identified six main components of administrative health—structural, informational and technological, economic, social, content-related, and ethical adherence—and five components of organizational commitment—affective, continuance, social, responsible, and normative. Quantitative results demonstrated a positive and significant relationship between organizational commitment and administrative health. Among health dimensions, the structural component had the highest impact, while among commitment dimensions, continuance and affective commitment were the most influential. The final structural model showed strong goodness-of-fit indices. Organizational commitment plays a crucial role in strengthening administrative health. Enhancing ethical values, fostering transparency, and institutionalizing commitment-oriented administrative policies are essential strategies for promoting organizational effectiveness and preventing administrative corruption.
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